Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of SubaruThings.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://subaruthings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast delivery, packing and foremost was perfect
All hooked up, look at work
better than expected
Delivery very fast! 5 balls. Delivered directly Courier! Highly recommend this store!
Good quality item flush
The quality is very good. Buy a mod from этогожи prodovtsa second for another car. The first several months without any complaints. Let's see how this yourself'll show. Very satisfied it works perfectly. Delivery very fast.
Take a gift. Checked. Works well. The video quality is excellent, that day, that night for a price. Advice to buy!
Super fast delivery, 2 days to Moscow, received in 5post. All in one piece. Seller recommend. It has been established, will add a review.
A great product. Buy for 2 times. One myself, second for free. Great shoots.
I recommend the store. Charging speed
Very fast delivery. Took at the cash desk 5. At first glance, everything is fine. I ordered a flash drive, I'm waiting for it to arrive and I'll check the registrar. I hope it goes well.
Order recovered in good delays not yet installed
3 days bravo
excellent car camera !! working great.Can take picture with voice command while driving. recommend the store
Good quality
Great regik. By packing, appearance, build quality. It's fine. Installed, connected. Works. Picture quality is acceptable. With how to manage, while I understand. Not used to it yet. Control through the app in the phone. But I think I will. Thank you to the store of pyatera.!!!!!!
Order. delivery about 5 days to Russia. From the minuses I can note, there is no full adjustment of the horizontal position.
Great packing and nice camera.. Liked it and will definitely recommend to family and friends.. The store shipped the order late due to stock issue but with that I got the shipment in 2 weeks only in Saudi.. So the delay got recovered.. Thanks for the seller and will come again for more deals
Excellent quickly delivered. I'll test. I'll write later.
Everything came correctly, delivery 20 days only.
Shipped to the US in 2 weeks. Works as expected. Good quality of image. Pairing with phone was easy, no problems.
Absolutely recommend this product and the store, great support and fast shipping.
Shipping fast. The Registrar is good, its money is worth. The quality of shooting is excellent.
Beauty, for a gift is the most. A good camera for such money)
Camera good quality end way Camera fix good
Good
Fast shipping. Packing super can be for a gift. I have not checked yet, I did not communicate with the store
came in good condition
Everything came in two weeks, everything is well packed, a good box, until I checked
Very good camera, great image quality.
excellent! cord is long enough to hide it :)
Cool recorder. My wife put it, now I bought myself.
Just Perfect! Exactly the size and the quality I expected
Exleent product the only bad thing customs charge me almost 22.000 Chilean pesos about 26 USD
Delivery is long, packing without navel. Came in whole. I'll check the quality of the record later.
looks perfect tnx
As always, fast delivery to Moscow to podentist in five. The camera is excellent, one of the best cameras put and forgot. In the kit flash drive for 32 GB very high quality
Arrived fast, well packed. Efficient screening through application. Was in doubt if the cable 24H accompanied the product or not
The goods were sent on the last day, but came quickly and with the courier, the store responded promptly, and so all the fire.